nUSEweb.com

>I decided, hoping that Ed might be monitoring emails even over this
> holiday weekend, to send him another communication, asking why, after
> two and a half weeks of begging for him to cancel my order and issue a
> refund, and after his replying just a few days back that he would do
> so that very day, that nothing has changed, except my order status,
> from "processing" to "shipped" instead of to "canceled."
>
> I got an almost instantaneous response this time:
>
> Your order has indeed been shipped, and if you wish a refund, than I
> will do so, and you may still keep the order with our compliments. We
> do not see credit card numbers, so you would have to let me know the
> amount due you, and the credit card number to credit for you. I am
> sorry it came to this, but we will do whatever you wish us to do.
> Best wishes,
> Ed
> ------------------------------------------
>
> Well, you may be thinking I'm a fool to feel encouraged by this but I
> am thinking this may all be resolved very soon. I tend to think (just
> intuition, I suppose) that Ed is more of a disorganized mess than he
> is a dishonest businessman. Next week will tell, I guess. I, of
> course, responded that I can't very well send my credit card
> information to him in an email (a totally unsecured form of internet
> communication) but instead requested that he send me a check. I also
> offered to return the DVDs, once they arrive, at his expense, in spite
> of his offer to let me keep them.
>
> I'll update this thread again once (if) the check arrives and I've
> cashed it successfully. It's crazy to think that this order was placed
> on 3/18!
> We're almost there, I hope.