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> Well, it's July 4th weekend so I'm assuming there won't be any further
> communication from Ed until next week, if then.
>
> I understand what you're saying, Frank. I'm sure there must be many
> very satisfied customers of Premiere Opera. I didn't even realize,
> until I found this usenet group a few days back and started reading
> some of the comments, that Ed had been in business for so many years.
>
> But for me, the bottom line is that the measure of someone's character
> and business acumen isn't to be taken when things go right but,
> rather, when things go wrong.
>
> Ed has had my money since 3/18 and has never shipped my 11 DVDs.
> Regardless of whatever problems he has had at work and home, he has
> known since at least 6/24, when he finally responded to me, that I've
> been trying through numerous emails to get my order canceled and
> refunded since 6/18.
>
> So, we know that he knows that someone for whom he's been unable to
> fill an order that was placed back in winter, has wanted his money
> back for more than two weeks, and he has not complied. Can you or
> anyone think of even one legitmate reason for this behavior?