Subject: Re: Problems with Premiere Opera
Author: darbl5@live.comDate: 4 Jul
Ref:
Well, it's July 4th weekend so I'm assuming there won't be any further
communication from Ed until next week, if then.
I understand what you're saying, Frank. I'm sure there must be many
very satisfied customers of Premiere Opera. I didn't even realize,
until I found this usenet group a few days back and started reading
some of the comments, that Ed had been in business for so many years.
But for me, the bottom line is that the measure of someone's character
and business acumen isn't to be taken when things go right but,
rather, when things go wrong.
Ed has had my money since 3/18 and has never shipped my 11 DVDs.
Regardless of whatever problems he has had at work and home, he has
known since at least 6/24, when he finally responded to me, that I've
been trying through numerous emails to get my order canceled and
refunded since 6/18.
So, we know that he knows that someone for whom he's been unable to
fill an order that was placed back in winter, has wanted his money
back for more than two weeks, and he has not complied. Can you or
anyone think of even one legitmate reason for this behavior?
