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Dell Notebook BaterysSubject: Re: Problems with Premiere Opera
Author: darbl5@live.comDate: 3 Jul
Ref:
UNBELIEVABLE (but yet, somehow, I believe it)
-----------------------------------
Got this auto-email from Premiere Opera late last night:
From: Premiere Opera [mailto:premopera@gmail.com]
Sent: Wed, July 02, 2008 11:14 PM
To:
Subject: Order Update
Premiere Opera
Order Number:
Detailed Invoice: https://www.premiereopera.com/account_history_info.php?order_id=
Date Ordered: Tuesday 18 March, 2008
The comments for your order are
Your order has been updated to the following status.
New status: Shipped
Please reply to this email if you have any questions.
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Yes, folks, you heard it here. Almost four full months after placing
my order, after two full weeks of trying to get them to cancel it,
after one week of asking why my order status was changed to processing
rather than canceled, and after Ed promised yesterday that my order
would be "completely canceled" by day's end, the status has apparently
been changed to "shipped."
For goodness sake, my 12-year-old niece could handle this matter more
efficiently. (Yes, I'm still actually (naively?) believing that
Premiere Opera is attempting to deal with me in good faith, which
daily becomes more and more of a stretch.)
I've sent Ed another email asking for an explanation and, once again,
to cancel my order and issue a refund. I'll update you after (if) I
hear back from him.
One more point: Frank, I knew about Ed's mom. When he finally emailed
me on 6/24, he explained why he had been away for "three weeks." As a
matter of fact, I sent him back a heartfelt condolence email, having
recently lost my father, and understanding how difficult a time this
must be for him. I mentioned Ed's "personal problems" in an earlier
thread here, simply because I did not feel comfortable sharing those
details here without his permission. Still, it's been more than a week
since then, the email I got last night is even more disconcerting than
ever, and, as of this morning, guess who still doesn't have his 100
bucks back.
